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Caleb, Kansas City, Missouri — Tue, 06 Nov 2007 01:26:06 GMT

Bravo! I've been one to shy away from msnbc.com for the past several months ever since I got a MacBook. As an amateur photgrapher I've always appreciated your emphasis on compelling, newsworthy images but the site has been lacking for Safari users. I eagerly await the new design.

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Doug, Seattle, WA — Tue, 06 Nov 2007 02:21:10 GMT

Congratulations and thank you! I can't wait to see the new design. Welcome to the future of the Web!

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Joey, Great Bend, Kansas — Tue, 06 Nov 2007 04:53:25 GMT

I'm curious if this multi-browser development for the new site will include things such as video or even live streaming video. I love using Safari and FireFox at times on my MacBook, but I don't like how I need to have Internet Explorer on a PC in order to see the streaming video. Is this something that you will be rolling out with the new site?

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Jim Ray — Tue, 06 Nov 2007 05:14:27 GMT

Joey - our current video player will work on Firefox on Windows and the Mac and Safari on the Mac, give it a look and please let us know if you're still having problems. Also, keep watching this space, we've got more in store soon. EDIT: So, I mis-spoke here. It turns out that our current video player does not work in Safari, though it does work with Firefox on the Mac and Windows. But we're working on something that will launch before the end of the year to replace our current video offering and it will work with Safari. It's also incredibly cool, so keep your eyes peeled.

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Gary Allen, Atlanta, Georgia — Tue, 06 Nov 2007 13:05:46 GMT

Good Morning,

I have always counted on msnbc.com for my news, and world events. I think the web page designers are doing an excellent job. I have only one request/complaint, I keep track of my 401k funds on your site. I wish you would not limit how many stocks/funds you can keep track of (currently set to 10). I consider your site my homepage mainly for this purpose. This is a very useful tool for the average person to watch their stock/fund positions. If it must be limited, setting the limit to 50 or at least 25 would be beneficial. I have tried msmoney, big charts, google, and yahoo, and their sites are not as easily used or setup. Having the unlimited use of this feature would certainly be a benefit to your users and may also lure new users. As we all know, your advertisers would most certainly welcome more users to your site, after all they do pay the bills. Keep up the good work.

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Eric M., Delaware, Ohio — Tue, 06 Nov 2007 15:47:57 GMT

As a Mac switcher way back in 2002, I've been waiting for this support for a long time now! I am so pleased - you guys have really done well from the screen shots ... I hope you'll consider sending some of us special links/logins for a private beta of the site. I can't wait to test drive it!

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Brigitte W., Severn, Maryland — Thu, 08 Nov 2007 00:06:13 GMT

Thanks so much! MSNBC.com has always been my news source on the web, but as a dedicated Mac user I always felt as if I was sitting at the children's table during Thanksgiving dinner. Now I can take part in the adult conversation. I can't wait!

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Dave Block, St. Paul, MN — Thu, 08 Nov 2007 02:28:11 GMT

I want the ability to view the FULL site from my phone's Pocket IE browser. I have EVDO and prefer most site's full experience to their mobile stripped down version. Will the new msnbc.com allow me to view the full site from my smartphone?

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James Conray — Thu, 08 Nov 2007 02:30:48 GMT

Does it work with the Firefox 3 Beta 1 that comes out next week? The Firefox folks obviously won't be able to test if it works w/ your site, but if it's a P1 then you guys should have to check that out. http://developer.mozilla.org/devnews/index.php/2007/11/07/were-happy-that-you-digg-us-but/

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Larry Flowers Buford, GA — Thu, 08 Nov 2007 05:22:22 GMT

Anxiously awaiting the new layout... it looks good. Please give us a VIsta sidebar gadget that will link breaking news headlines from the new site.

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MauiWorks - Maui, Hawaii — Sat, 10 Nov 2007 16:59:02 GMT

Outstanding! I'm one of those people who actually like and appreciate the strides MS has made for the computing world, but I just happen to like the Firefox browser better. Like the new site design, btw.

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Seamus, Sydney, Australia — Sun, 11 Nov 2007 01:26:19 GMT

Congratulations all. It's always good to hear of people updating their sites to be standards compliant and to offer support for multiple browsers and operating systems. A great effort!

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dc, portland, or — Sun, 11 Nov 2007 02:20:08 GMT

It really shows that you followed the write-for-Firefox, tweak-for-IE route--and I mean that in the best possible way. Very good redesign.

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Thomas, Groningen, The Netherlands — Sun, 11 Nov 2007 04:48:35 GMT

The Video's seem to run fine in Safari 3 now, but when I click on one on, let's say Countdown's webpage, I get an Error messages which tells me the video's won't run properly in Safari (among others) when I decide to go ahead anyway, the video-page works flawlessly (including the creation of playlists) So I'd like to suggest, that that warning of incompatibility be removed. (for Safari atleast)

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Robert Harmon, Sarasota, FL — Sun, 11 Nov 2007 20:18:01 GMT

With the "new look" my menu fly-outs now have a transparent background; with several layers of text showing it's impossible to read. I have Firefox 2.0.0.9/Windows 2000. The fly-outs had enabled my quick scanning of several news categories for interesting stories, without them I'll be looking for another news site. Go back to the "old look"!!!

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Bill Redmond, Williamston, Mich — Mon, 12 Nov 2007 00:20:55 GMT

Okay, the site rollout is in process, but it looks like Safari isn't supported. Sure, I can view the main page okay, but videos don't work. It tells me that I need to have Firefox 2 if I'm using a Mac. Do you still plan on supporting Safari video?

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Judy, San Jose — Mon, 12 Nov 2007 04:02:55 GMT

I guess I'll have to find another site. I can see the first two stories and NOTHING else. A lot of white space. If I click on "show me a wider spectrum" I get a screen with nothing (not even the white space). I have Firefox 2.0 and XP. So stop congratulating yourselves. This is a disaster. I could see everything fine yesterday and I haven't changed a thing.

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Jim Ray — Mon, 12 Nov 2007 05:12:47 GMT

Bill - regarding video support in Safari, it's coming, promise. We've got some amazing updates to our video player coming along, just hang on a few more weeks. Our current video provider, MSN, recently re-architected their player and dropped Safari support, even though it had previously been supported in beta. It's currently on their to-do list, but we don't have an ETA. Very soon, though, we're going to be rolling out our own video player with full cross platform compatibility as a top priority.

Drop me a line - jim.ray@msnbc.com - if you have any specific questions

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CP, White City, OR — Mon, 12 Nov 2007 05:15:59 GMT

The new site is NOT working well with Firefox 2.0.09... The homepage seems to be okay but go to entertainment or travel or? and the sidebar is in the middle of the page and the top and the body is below it... not good! And this has happened at least two dozen times in the last couple of days as I have moved around the site... and not a problem I ever had with the old format. I hope this is something that will be fixed soon.

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Dave, Lansdale PA — Mon, 12 Nov 2007 17:03:11 GMT

Also running Firefox 2.0.09. Two issues noticed this AM.

When the homepage displays the SW 737 does not fly across the top of the page, the "Introducing..." displays w/o "Rollover to expand" and the "Find out what's new" does not work.

Explore>Participate>Most addictive games displays incorrectly.

BTW, I like the new format. Hang in there.

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Pete, Medford, NJ — Tue, 13 Nov 2007 20:39:35 GMT

Looks good on both my PC laptop and (newer) iMac desktop. BUT....I have MSNBC.com as my Home page and it now seems to open a LOT slower, especially on the PC. What say you?

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Edward, Toronto, ON — Wed, 14 Nov 2007 23:22:48 GMT

I've always used Opera (for a long time now) and I've always enjoyed this site for all my news needs since the year 2000. Even when the flyouts didn't work for me (i.e. in the early days), atleast the site was still fast and all I had to do was make an extra click to open something. But now after these new changes, I have to say I'm not happy at all.

The site feels very clunky now... too resource-heavy. It operates very very slowly when it loads on Opera. Takes up a lot of memory and it just gets stuck with my windows not opening until I have to shutdown my browser. Nothing opens like it used to, not to mention all my favorite settings (specifically my fave sports headlines) which have become distorted. Therefore I've unfortunately had to change my homepage to another news site. And I'm saddened to see the user friendliness just gone down the drain. I'll keep periodically checking in to see if the clunkiness & compatibility factor is fixed in the future. But for now, this site just doesn't work as well as it used to.

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Kaeb, Rockville, MD — Thu, 15 Nov 2007 03:26:56 GMT

"Message boards: unsupported client" is the error message I got when I tried to view a discussion on my Mac. Why?

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Janet K, San Juan Capistrano, CA — Thu, 15 Nov 2007 18:33:39 GMT

Are there plans to make this web site compatible with Netscape which is my browser of choice? The old web site except for videos worked fine. I liked this web site and want to keep it as my home page but as it is now that isn't an option.

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Paul, Boston , MA — Sat, 17 Nov 2007 13:17:59 GMT

Hi Jim

"But we're working on something that will launch before the end of the year to replace our current video offering and it will work with Safari."

I hope you are not planning to move to Silverlight from flash. If you do, you will be back at the same place in a few years. Flash does a reasonable job, supports many browsers and cross-platform. Good luck with taking some initiative to make your site platform neutral as much as possible.

Paul

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Mike D. Troy, MI — Sun, 18 Nov 2007 15:01:37 GMT

Please disregard my previous message.

Having updated my version of Opera to 9.5b Beta, my slow conditions with your new website have disappeared. In fact, my old version of Opera (9.24) also works as it should. Obviously, a setting affecting both versions got changed somehow.

For me, MSNBC works better than ever and will remain my home page.

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Cheryl Bentley Anniston, AL — Sun, 18 Nov 2007 20:05:22 GMT

Your new concept is a disaster as far as WEBTV users are concerned.When tring to sign up for MSNBC daily email service, there is no space to eneter my email address where told to enter it. There are no boxes with my preferences to check where directions tell me to check. I PERFER text to streaming vidios. Some people still enjoy reading. I get kicked out of any article I try to read from the Washington Post since the redesign. AFTER it loads, I get a pop up telling me the page can't be displayed, yet when I click ok, it loads the article again only to repeat the process.I can't get help in correcting these problems. I've been very loyal to MSNBC for years but I'm ready to find another newservice. WEBTV 2 is much more convenient for those with health problems to use. However I'm going to go back to my computer and change servers if MSNBC doesn't straighten this mess out within a reasonable time frame.

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Bill, Columbia, MO — Tue, 20 Nov 2007 15:16:37 GMT

As far as I'm concerned, your "completely redesigned video player" that supports Safari 3 can't come too soon. MSNBC is my home page and it's annoying to have to switch to another browser every time I want to view videos on MSNBC.

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David Crews — Mon, 26 Nov 2007 20:20:11 GMT

"Regarding video support in Safari. Unfortunately, our video provider, MSN, recently redesigned their player and, subsequently, dropped Safari support." -- Please fix this fast. I have been moving on to other sites because I can't get your videos to play on my Safari browser, when they once played just fine.

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Leo Gaten, Sequim, WA — Wed, 09 Jan 2008 13:43:57 GMT

If I elect to increase the text size when viewing your site, your page does not display properly. Some of the text disappears within the separate sections and there is no scroll bar that appears to allow it to be read.