Look what you done for me

Yes, I am invoking Al Green to try to spread a little peace, love, and understanding to everybody.

In case you get the impression otherwise, we are reading every single comment and e-mail that gets sent to us. We understand that a big change can cause confusion, unfamiliarity, and even contempt, but please know that we are taking every question and concern into consideration. If the comment you have left isn't showing up, it's not that it isn't being read or addressed, it's probably that it's something we already know about and are doing something about.

We have made quite a few adjustments and improvements to the site in the last several days based on your feedback and questions, and I'd like to mention a few in particular.

Local news, sports and weather
One of the latest things we've done is update the page where you can personalize your news. It hadn't been changed for several years and even allowed you to sign up for features that aren't on the site. Any personalized settings you had made before should still be there, but we've changed the form so it should be cleaner, easier to use and most importantly accurately reflect the choices you have.

Your local news, sports and weather choices appear in several places: the current weather conditions should appear in the top right of the homepage, and the weather forecast should appear in your "Local news & weather" slice further down the page. Your local news also has its own page and so does the weather. The sports scores for any team you have selected are available in the "My news" tab on the homepage.

Your stocks and market data
Your personalized stocks are still there, they have just moved into the tabbed box near the top of the page. On the homepage, they are in the "My news" tab, and on the Business section, they are in the "My stocks" tab.

Market data should now be showing up under the "Business" slice on the homepage. The Business section has the markets under the "Stocks & economy" slice, as well as a prominent graphical representation in the top right of the page.

Launching videos and slideshows unexpectedly
Trust me, you're not the only one that wants to know what you're clicking on before you do. We are doing as much as we can in order to put a word, label or icon next to anything that does not launch a standard text page. We know there are some areas of our site that are so inundated with video that it's confusing, and we are working to make things everywhere as clear as possible.

Shortcuts to the fun stuff
We've added a list of links to the bottom of the left-hand navigation that takes you to some of the more popular and requested things, such as Sudoku, the crossword puzzle, comics, games and more.

The fly-out navigation
If you don't like the fly-out navigation, underneath the main list of categories in the left-hand navigation there is a "Disable Fly-out" link.

If you like the fly-out navigation, but just maybe not how it behaves, we are investigating how to improve it to make it a little less, um... responsive.

If you can't see much of anything on the page, or the tabs don't work, or the local news and weather isn't showing up
This is probably because Javascript has been disabled on your web browser. (Much of the site's functionality was and still is based on this programming language, which is native to most -- if not all -- web browsers.) Javascript may be disabled because of a virus-protection program on your computer, but is more likely due to a security setting in your web browser settings that can be enabled. If you need to enable Javascript in your browser, NASA has a pretty good resource on how to do it... don't worry, it's not rocket science.

Another reason personalized settings may not be showing up is that your browser needs to be able to accept cookies. Google has an excellent resource on how to enable cookies on many browsers.


Anything else that I didn't cover?
Please leave a comment if you have something that I didn't cover. I will read them all, and try to publish and respond to as many concerns that haven't been answered as I can. You should also know that we have a help, technical support and troubleshooting page, which may already provide the answer to your question, and which also provides ways to contact us about your problems, suggestions, comments, and concerns... and maybe even some kudos.