Welcome, and a quick guide

Posted by Jennifer Sizemore on Monday, November 12, 2007 2:36 AM PT
Welcome to the new msnbc.com. We are thrilled to have you wake up Monday morning to the new look and functionality that we've spent more than a year working on. We rolled out over the weekend.
 
 
And please click here to take a tour of the new site.
 
If you want to read more of what's going on behind the scenes, click here for the main blog page.
 
Here is a quick guide to favorites and new features:
 
Local news and weather
Directly below the tabbed box is a slice of the home page devoted to your local report. This is much more prominent placement than its former spot in a box low on the right side of the page. We knew this content was hugely important to you, and more proof of that came over the weekend while it was still under construction. Sorry for the delay! If you already had personalized, don't worry -- we didn't forget you. If you had not set preferences, you'll see an invitation to enter your ZIP code. 
 
Stocks, sports scores, horoscope, lottery
Of course, you still can keep your portfolio and sports scores personalized. We've retained your settings. On the home page, click on the tab that says "My news." Your stocks and sports are there, as well as a second opportunity to personalize weather (many of us like to keep an eye on the weather in our hometowns, our parents' cities, etc.), and lottery and horoscope. You can use the "pin this" option on that tab, and it will be open to that content each time you visit.
 
Games and comics
You can find them as you always have. There are links in several places: On the home page at the bottom of the news menu, there are shortcuts. Also, in the left-hand news menu of the home page, if you click on Entertainment you will find links. Same thing if you click Community. You can also click to the Entertainment front and find them in that news menu. Soon, on the Entertainment section front there will be links in the tabbed box.
 
Section names
We have re-organized the site to make it more logical. We have named sections simply what they are, rather than come up with cute names, in an effort to be as clear as possible. So, Peculiar Postings is now Weird news. Also, it's important that msnbc.com content be accessible by our own site search, as well as other search engines, and this helps in that area too. 
 
The Week in Pictures/slide shows
We have named our photojournalism section "Photos." You'll find that under "Browse" in the left-hand news menu. In that section, you'll find all of your favorite slide shows and other photo features. You can also look at a selection of slide shows in the "Photos" tab in the tabbed box on the home page.
 
Community
This is a new section for us and gives you a place to get involved with the community on Newsvine.com, the community-driven news site that is now a part of the msnbc.com family. Here, you'll also find links to blogs (including "Clicked," which many of you have been looking for), message boards and FirstPerson, where you can upload your images and video so your report can be a part of every breaking story. The asked-for Most Popular page can also be found here.
 
Customization options
On every section front you'll see tabbed boxes that allow you to use the "pin this" feature to have that window open each time you return to the page. Farther down the page, you can use the arrows to put the topical sections in your preferred order, and you can set them to display the amount of content you prefer. Those settings will stay with you as well. 
 
Hotmail
Many of you have asked where the button to your Hotmail account is. It's a link at the top right of the page, near the Search box, called "Mail." Its new name, Windows Live Mail, was just too long to fit in the space.

Comments

Aha! Finally! A direct connection between MSNBC.com Community and Newsvine.com. Maybe it was there all along and I just had to have the gentle guidance to find it. Now we can get down to business. I think I am going to love this place.
I just love your new website.  It is so user friendly and I open up to you every morning on all of my computers.  

If I were to suggest one thing, it would be that the breaking news bar become a deeper red.  I missed it this morning thinking it was a part of the regular advertising.
I do like the newer design, however I think you have now unfortunately pushed much of your relevant news content below "the fold".  I no longer have a quick glimpse at multiple news categories and headline news when I launch the page and must scroll down or click to really dig into the site fully.  As well, I really wish you would finally lose the rollover advertisements above your frontpage header...these are quite annoying and only serve to frustrate your users who accidentally trigger them upon entering.  Overall, I am pleased you have taken the time to perform usability testing to determine what your readers wish to know, but I am skeptical that you actually quizzed them about how to display it.
A bit too flashy for my taste - the older format was clean and easy to scan for news items of interest.

All the Extra background graphics make the page (even on a cable ISP) significantly longer to load.  The 'too much bling making it difficult to find anything' factor was why I stopped reading the competition(CNN) news site about two years ago
Dynamite NEW Site! Thanks for putting stocks back.....dead center, better  than before!
Way to go MSNBC!!!!!!
I like the layout...hate the masthead color scheme.  It looks so 1995.  Get that cleaner, more 2007 and you have it.
The site looks nice, but the barrage of advertisements is enough to make we want to switch my Homepage.  

Please give us a Break !!
The layout of your new site, while sharp, has two immediately obvious (to me) annoyances. 1) It's too wide - I either have to constantly use the horiz. scrollbar -or- maximize my browser window to see the whole page, and 2) it's too "spaced out" - I have to do a lot more vertical scrolling to scan the headlines. The previous layout allowed much quicker glancing and scanning.

Of course, you can file this under the "you can't please all of the people all of the time" category... In general, it's sharp looking redesign.
Where do I do set up my personal stocks and the dow jones so I can see the quotes during the day?This is extremely important to me.
The page looks too busy, I always liked what the MAIN story at the moment was. Currently I see three or four big pictures instead of one main story. Not sure which one is the breaking news.
Thanks for getting "My News" up and running. One suggestion - it would be great to be able to change the order in which the categories appear, e.g. be able to move Sports scores ahead of Weather. Site is looking good - can't wait to see more as you continue to tweak and roll out new elements.
How come when I say to show 5 stories, it shows me 3.  When I say show 10, it shows 7, and when I say show 15,  It shows me 10?

Also, the My News section could use a smaller font or less spacing so I can see more without having to scroll down all the time.
OK, I've got my personalized stuff back & pinned where I like to see it.  Everything else is working fine on the site, too, so I'm AOK with the revamp.

Now, all you have to do is reinstate Don Imus' new show back on MSNBC-TV & then I'll really be happy.
I can not find the feature, where you can send questions/comments to hosts of the MSNBCTV shows like to Chris Matthews - If I hear one more time the Blue Danube Waltz in context with inconsitent behaviour I really

I miss being able to have a quicker overview of what is updated. Maybe I learn my way around with time.

Living abroad your website is our lifeline to US - thank you for your services.

Sophia
Everything under "My News" seems to be removable, except the stocks. Please provide a "remove" option for those as well.
I'd like to have "More News" and "My News" on the same page... I'd prefer to not have to navigate between tabs to see both sets of content.
Instead of stocks, sports scores, etc in the my news explore tab (by the way I find the explore tab to be kind of a useless kludge) I would like to see those elements where the 'multimedia' stuff is in the respective sections.

This would be nice for those of us who like to read our news and get most of the important stories and news at a glance (mostly for the additional depth that reading it SHOULD provide.)For those who like to 'see' their news you could have a multimedia home page.  
First off, I like the new redesign.  You guys definitely did a lot of great work incorporating excellent design elements and interactivity.

There are a few small side effects that I noticed that should be addressed.

When I go to an article, I can't move my mouse without hitting one of the flyouts next to the article.  This puts a menu directly over where I'm reading for a few seconds.  Perhaps you could increase the delay time for mouseovers so it won't open unless you've put the mouse pointer over the menu for a certain period of time...

I really think you should put the current conditions back on the Local news and weather section.

I would like to be able to move items on my "My News" tab...for me, weather is more important than stocks.

I wish I could make a "square" out of some of the sections (rather than a rectangle) on the front page (like "Business" and "Health") so I could put two of them next to each other and save on the scrolling.
Too bad there isn't a "Recycle Bin" for some of the selections. I never read the Sports section and rarely the Entertainment section. It would be nice to rid "My Page" of this clutter. In the print world, those sections are always first into the recycle bin at home. If stuck at Starbucks with nothing to read but the Sports section and the classifieds, I would gladly take the classifieds.
http://www.msnbc.msn.com/id/3098358/

New layout is great. I was drifting over the CNN while MSNBC was stuck in the mud with their old layout. You have won me back with the layout that I can manage; some tweaks are needed ( still can't see local news?) but this is a great site!! I would like to see more science links.

BUT

It is so GREAT that you have included GUAM on the  new MSNBC local news layout. Please consider moving Guam to the Pacific side of the MSNBC map!

With 8000 Marines moving to Guam in 2010-12  and about US $20 Billion (yes Billion) in active DOD or MILCON construction underway on Guam to support this relocation of Marines from Okinawa; going to be lots of news to report. Home Depot is opening a store Nov 19th. Kmart's been here for years and Ruby Tuesdays is opening in a few months. WE ARE A HOTSPOT of economic development, house construction, etc. But our landfill is full! Plus there is loads of historical rationale to support fuller represenation of Guam on the Pacific side of the MSNBC Map

Guam is not a city; I suggest

Hatagana (Capital)
Mongmong 96910
Barrigada (best village on the island) 96921
Sumay-where the Navy Base is located
Yigo-where the Air Force Base is located (big US Air Base and a tree city USA site)


FURTHERMORE,

MSNBC should consider local news for Minor Outlying Islands to include

Along with Guam CNMI and AS are territories of the United States

a CNMI-commonwealth of the northern Mariana islands-has US congressional member at large, soon to be a non-voting US congressional representative
b American Samoa-in the south Pacific; has non-voting US congressional representative

Also in the Pacific area some important islands

Freely Associated States= FAS Islands
1 ROP-Republic of Palau
2 FSM-Federated States of Micronesia (Yap, Chuuk, Kosrae, Phonpei)
3 RMI-Republic of Marshals
Lets be geographically correct in the placement of Guam on the MSNBC map!
First I'd like to say that overall I like the redesign.  The look and feel is nice except for a few very minor issues that I won't go into.  My gripe is with the speed at which pages open.  I don't know what you did but the redesigned pages open painfully slow for me when at work.  I'm sure its something to do with our settings not liking something about the redesign but the site is not even usable.  Guess some redesigns and browser settings dont mix well.  Anyway, I'll enjoy the site at home.
Go back to the priopr format. It took a while to learn the set up, now you change it...WHY?
Not impressed. A bunch of RSS feeds dumped into a webpart. Some more graphics which are not needed. Do we need page width RSS feeds? If you want to hit a home run then allow the user to customize their page with relevant information that matters to them. Even allowing them to change color etc. This isn't old tech this has been around since ASP 2.0... you're using it now why limit what it can do. You spent a year and missed the point.
I really LOVE MSNBC, but I HATE the new site.  It is so messy.  There are way too many stories featured.  There is no focus anymore.  I used to like the one main picture and then links to smaller stories.  Now there are too many pictures.  I miss the old site :-(
Please, please, please...lose the masthead advertisements? Not only is it very distracting from the masthead itself, but it makes the site look cheap. Yes, I understand it brings in REVENUE...but the site is for NEWS. Don't compromise your readers experience. Overall, like the new redesign!
Hi Jennifer, I completely agree that change is necessary in order to keep up with changing technology, and taste as well as adding to variety. It's a tough challenge to completely revamping one of the biggest news websites in the world, so I applaud you.

If it is not too late, I have a few issues I would like to bring up. First, when you scroll your mouse over a section (say science and technology) a great big tab springs out listing various articles in this section. To be honest I find this more trouble than its worth. Usually I make a mistake of moving my mouse too far over while reading an article and suddenly my screen is filled with article lists. Another problem is with non optical mouse which is less accurate making me accidentally click on subsections I did not intend to.

Another issue I hope you will consider is the cluttering of main sections. I'm not a web designer, but I know clutter when I see it. The Sub sections such as gadgets are easier to read, so designing them like that would be better in my opinion. We are a visual culture, but there can be such a thing as too many pictures.

Finally I feel like the Section "Clicked" has been pushed down into an obscure subsection. I had to do a manual search to even find it! Will makes great posts every week and its a shame to not have him at least on the front page of the Science and Technology section.

Thank you for your time, and good luck with the redesign. I hope MSNBC becomes even more popular.
At first glance I was a little frustrated but after taking a closer look I believe it is a good up grade. Still looking for a few items of intrest like the stocks link that I followed pretty close and can't seem to find.
Ok - Where's the "Good News" stories go that were at the bottom of "World News?"

And what menu do I follow to get here directly?
Well done. I've seen a number of redesigns, and this one really is nice.
I dig the new design and the fact that I can move my news "boxes" up and down.  Problem is it's SLOW.  I'm on a 10MBit connection and it drags - bad.  You guys need to work out the bandwidth issues or your gonna lose my home page bookmark
While I find the new look more modern, it is much harder to find things and I liked having all my scores, etc. on one page w/o scrolling.  Most of all, I miss being able to customize the content within a given section, such as selecting certain features or topics.  I also echo previous comments that the new look seems too "open".  MSNBC has been my home page pretty much since it first appeared on the 'net, sad to think I'll now be moving on.
I like to new design with one exception.  I would like to be able to read the intros to the top storys (headlines?) on the top half of the page as on the old design.  I like the abcnews and cbsnews sites a bit better now only because of these headlines dropping off the bottow of the page on msnbc.com.  
First of all, the overall look of the site is much prettier.  Good going on that!

Secondly - it seems as if the transcripts of MSNBC shows are gone.  Please tell me that's not a permanent change!  Particularly because...

Thirdly, I can't get the new video player to work, either on my home computer (using Mac Leopard OS) or my office computer (using Windows).  All I get are the thumbnails of stories, but no player window.  Which would not be THAT disturbing if I had the transcripts to turn to in times of need....
Is there any way to "shut off" those annoying fly out menus that cover up the main page when I move my cursor from the task bar to the body of the page??
Recent changes to the page show that you are listening to the users. Now my home page again.
Okay, great.

But why do you have a "Crime" section in US news? And a "security" section? What the heck is that? People really wanted a security section? Are you kidding me?
OK, after some initial adjustment(on both your and my part), all my issues with the new format have been addressed.  I got my local news and weather, my stock portfolio and a quick link to my daily crossword puzzle so I'm a happy camper once again.

Now, for an off-the-wall suggestion, how about letting the user further customize the page background from a selection of colors or color sets?  Despite the more colorful format, there's still an awful lot of sterile and stark white to the page.

The new design appears to be nice.  I am having tons of trouble with the flyouts working and Myhome to work.  Both of those items are what make the site my favorite news site.  Hopefully it is just a glitch and it will be fixed.  Thanks.
Gee what a wonderful new layout and organization to the website.  It is even better than ever. Thanks MSNBC.
(OK Dad was that good enough ? do I get to use the car tonight?)
I'd like to see the Dow, S&P averages on the home page under the financial section. Now I have to go to finances to see how the market is performing.  

Please Make the main photo larger... I need more photos as entry points... the new design is to gray and heavy on words...
I have had MSNBC as my homepage for many years, but I don't like the new design. First, I cannot see the performance of all the stocks in "My News" without scrolling down. Second, it seems as though I have to do a let more scrolling down to catch a glimpse of the news in all categories as compared to the previous design.
Absolutely awesome re-design. Love it. Congrats.
You need to make the redesign work better with Firefox (v2.x.x.x)!
what is the "pinned" button all about in my customized news box?
There use to be related stories to the stocks on my list.  Is this still available?  How to I get them?
like it quite a bit so far, and forget that comment about the fold... the fold is passe, deprecated even.  people know there is potentially lots of good content you can get to through scrolling, and they don't mind if it's done right.
MSNBC - listen to the comments listed, I think they'll help... well, most of them.  I like the re-re-design direction.  It's much more focused - easy to know where to look now.  The tabs are nice in the explore section, too.  Wouldn't mind seeing something like that for the main article section (tabbing for the main article for different interests).  Anyway- thanks for listening!  
Is there a way to have my customizations appear the same on my home and work computer?
How do you un-pin a section?  It's easy to pin it - but not clear how to undo it.


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This is the work and the thoughts of msnbc.com's site design and editorial concepts groups and a place for us all to discuss design, content and the future of news.

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